FAQs
Q: What is Craftify Corner?
A: Craftify Corner is your one-stop shop for high-quality, stylish, and comfortable furniture that fits any home or office space.
Q: Where are you located?
A: Our headquarters is located at jasidih but we ship nationwide.
Q: How can I contact customer support?
A: You can reach out to our customer support team via email at support@craftifycorner.com or call us at 1-800-123-4567 during business hours (Mon-Fri, 9 AM - 5 PM).
---
Orders and Payments
Q: How can I place an order?
A: You can place an order directly on our website by adding items to your cart and checking out. For assistance, feel free to contact us.
Q: What payment methods do you accept?
A: We accept major credit cards (Visa, MasterCard, American Express), PayPal, and Klarna for installment payments.
Q: Can I modify or cancel my order?
A: Yes, you can modify or cancel your order within 24 hours of placing it. Please contact customer support for assistance.
---
Shipping and Delivery
Q: Do you offer free shipping?
A: Yes, we offer free shipping on orders over $100. Orders below this amount will incur a flat shipping fee of $10.
Q: How long does delivery take?
A: Delivery typically takes 5-7 business days. For custom or pre-order items, delivery may take longer, and we will notify you of the estimated timeline.
Q: Can I track my order?
A: Yes, once your order is shipped, we will send you a tracking number via email.
---
Returns and Refunds
Q: What is your return policy?
A: We accept returns within 30 days of delivery. Items must be in original condition and packaging. Return shipping costs are the responsibility of the customer unless the item is defective.
Q: How do I initiate a return?
A: Contact our customer support team with your order details to initiate a return. We will provide you with further instructions.
Q: When will I receive my refund?
A: Refunds are processed within 7-10 business days after we receive and inspect the returned item.
---
Product Information
Q: Are your products eco-friendly?
A: Yes, we prioritize sustainability by offering products made from eco-friendly materials and processes.
Q: Do you offer assembly services?
A: For certain items, we offer assembly services at an additional cost. Check the product page or contact us for more information.
Q: Can I see the furniture in person before purchasing?
A: If you are near our showroom at [Insert Location], you are welcome to visit and explore our collections.
---
Other Questions
Q: Do you offer discounts or promotions?
A: Yes, we frequently run seasonal promotions and offer discounts to our newsletter subscribers. Sign up on our website to stay updated.
Q: Do you have a warranty on your products?
A: Yes, most of our products come with a 1-year warranty. Check the product page for specific details.
Q: Can I customize my furniture?
A: Absolutely! We offer customization options on select products. Contact our team to discuss your needs.