Return & Refund Policy
#
- **Eligibility:** Returns are accepted within **30 days of delivery** for items that are unused, undamaged, and in their original packaging.
- **Non-Returnable Items:** Customized products, clearance items, and gift cards are non-returnable unless they are defective or damaged upon arrival.
- **Process:** To initiate a return, please contact our customer support team at [**support@craftifycorner.co**](mailto\:support@craftifycorner.com)**m** or call **7979741629**. Provide your order details, and we will guide you through the process.
- **Return Shipping Costs:** The customer is responsible for return shipping costs unless the item is defective or incorrect.
## Refund Policy
- **Inspection:** Once we receive your returned item, we will inspect it and notify you of the approval or rejection of your refund.
- **Refund Timeline:** Approved refunds will be processed within **7-10 business days** and credited back to your original payment method.
- **Partial Refunds:** In certain cases, partial refunds may be granted (e.g., items with obvious signs of use or missing parts).
## Damaged or Defective Items
If your item arrives damaged or defective:
- Contact us immediately at **[support@craftifycorner.com](mailto\:support@craftifycorner.com)** with photos of the damage.
- We will provide a replacement or full refund, including return shipping costs.
## Exchanges
We do not offer direct exchanges. If you wish to exchange an item, you may return the original item and place a new order.
## Contact Us
For any questions or concerns about our refund and return policy, please reach out to us:
- Email: **[support@craftifycorner.com](mailto\:support@craftifycorner.com)**
- Phone: **7979741629** (Mon-Fri, 9 AM - 5 PM)
We value your business and aim to make your experience with Craftify C
orner as seamless as possible.